Return Policy

Return Conditions

• Returns are accepted only if the product is in the same condition as when it was shipped
• Products must be unused, in their original packaging with all seals intact
• Returns must be initiated within 14 days of receiving your order
• For health and safety reasons, we cannot accept returns on opened nutritional supplements or personal care products

Return Process

• Contact our customer service to request a return
• Clearly state your order number and the reason for return
• Await confirmation and return instructions from our team
• Package the item(s) securely in appropriate packaging
• Ship the return package to the address provided

Return Shipping Costs

Please note: The customer is responsible for all return shipping costs unless the return is due to a defective product or an error on our part. We recommend using a tracked shipping service as we cannot be responsible for returns lost in transit.

Refund Processing

• Refunds will be processed within 14 business days after we receive and inspect the returned items
• Refunds will be issued to the original payment method used for the purchase
• The refund amount will include the purchase price of the returned items, excluding the original shipping costs and return shipping costs

Order Cancellation

• Orders can only be canceled before they have been dispatched
• To cancel an order, please contact our customer service as soon as possible
• If your order has already been dispatched, you will need to follow the return process

Contact Information

If you have any questions regarding our refund policy, please contact us.